Here to help…

Hopefully any questions you may have will be answered on this page, however if you do not find what you are looking for, please do not hesitate to contact us for more information.

Other pages that could be useful:

Glossary of Terms

Framing Service

General Information

This website is a complete gallery of Keith's available work, and is set up for secure, encrypted online ordering using the PayPal shopping cart so you can purchase safely.

All items on this site can be purchased with VISA, MasterCard, American Express, Maestro, Delta, cheque (UK only) or PayPal.

 

Each print available has its own page with detailed description of the print and its subject matter.

To order a print from the website, select the size of print you require and also whether you wish to add a Remarque (where applicable) to the print border. A summary of the price will be shown before you click Add To Cart to put that option into the shopping cart.

On Checkout where you will be asked for name, address, credit card details etc (see Privacy Policy).

By Telephone:- UK: 01933 350283, or International: +44 1933 350283

The phones are manned during our office hours of Monday to Saturday 09:30 to 17:30 UK time. Outside these hours please leave a message with your contact s soon as possible.

 

By Email:- keithhillstudios@aol.com

Please note we always reply to ALL emails within a you do not get a because we have not received your email, or you  received our replay that is usually due to incorrect spam filtering. Please call us in this event.

 

Write to:- Keith Hill, 24 St Peters Ave, Rushden, Northants, NN10 6XW, United Kingdom

Payment by cheque (UK only): Please make cheques payable to Keith Hill &remember to add the correct amount for postage.

The cheque could take 2 weeks to clear from when we receive it before we can process the order. It is strongly recommended that you cheque so we can confirm availability of the item you want and if necessary reserve it for you.

When you complete the order process you will receive an automatic email confirmation from PayPal.

When your order has been fulfilled and posted, you will receive an email from keithhillstudios@aol.com acknowledging your orders delivery.

Limited Edition Prints: Postage/Shipping prices are UK -£6 per order, Overseas -£12 per order

These prices are for purchases of unframed prints, rolled into stout postal tubes and sent by insured 'signed for' mail, or airmail.

 

A4 Open Edition Prints: There is no charge for shipping of A4 prints.

These A4 prints are sent in hard backed envelopes, by 1st Class or International Standard mail.

Accepting Delivery of Parcels: Your delivery of Limited Edition prints are insured.

However for the insurance to be valid it is important that you examine the parcel carefully before signing for it.

You do not have to unwrap it but if there are any external indications of damage such as holes, bending or signs of having been wet then make a note of this against your signature so it is put on record with the delivery company.

 

Delivery Schedules: Under normal circumstances we aim to ship within 7 working days of receiving an order.

This takes into account all potential necessities in fulfilling an order, including contacting and collecting the order from the printers and reaching the post office. In most cases it should be quicker.

** If you need an item quickly, for example for a birthday or event, then let us know when you order, using the ‘Comments’ option in the shopping cart or by email, and we will give your order priority if at all possible.

*** For RAF Molesworth personnel it has been possible in the past to fulfil an order in 24 hours, please call 01933 350283 to see if this would be possible in your case - if we can, we will!

Click here to see examples of how we can frame signatures, patches etc.

Our prints are framed using a quality framer. We use a quality moulding, double-mounted with a v groove. The prints are also dry mounted which stops warping seen by cheaper alternatives.

We can frame prints, at extra cost, with pilot wings, unit patches.

In general framed prints are not sold through the website as shipping costs are excessive for the weight and delicacy of the glass in the product. Shipping framed prints any distance  would like more details as to the specific costs relating to your order, please do not hesitate to contact us.

Most framed prints are sold locally such that they can be delivered by Keith at a pre-arranged time, or at events where Keith is exhibiting with framed prints such that the customer can take the products directly. Any orders could be arranged for collection at these events or a pick-up point considered if the able to both parties.

It is OUR POLICY that as NO veteran has ever charged us for their signatures we therefore do not charge customers for them.

Many of Keith's paintings have been inspired by the heroic actions of veterans who he has had the honour of meeting and hearing their stories. In many cases these veterans have been asked if they would be willing to provide a signature to accompany the limited edition print.

Older lithographic prints will state in the product description if the print itself has veteran signatures on the white border beneath the image, however more recent prints are supplied with the veteran signatures on a separate piece of card ready for mounting that can be mounted with the print when framed.